Senior Negotiators

Santa Ana, California
  • Contact originating creditors, collection agencies and out of state attorney offices in order to negotiate on clients behalf for a reduced settlement on delinquent and/or charged off accounts
  • Calculate acceptable percentages for settlement according to guidelines set forth by the department
  • Review client banking accounts to determine funds necessary to complete settlement and payment of company fees.
  • Gathering and submitting required documentation for approval and payment of accounts, not limited to transmittal and receipt of various e-faxes to and from enrolled clients’, creditors’, collection agencies, and attorney offices.
  • Reporting and various other tasks assigned by direct supervisor


  • Must have a College High School Diploma or GED
  • Prior collections experience is helpful but not required
  • Experience working in a goal or production environment

Apply Online   

Inside Sales   •   Santa Ana, California
    • Consult with clients on debt relief options to help pay off their consumer debt
    • Effectively manage your schedule and lead database to ensure metrics and enrollment goals are met
    • Maintain sales contact, sales pipeline, and sales quota.
    • Provide strong sales support and communication to clients, processors, underwriter, and management
      throughout the business process.


    • 3+ years of sales experience required
    • A history of successfully exceeding goals in a fast-paced, inside sales environment
    • A positive mindset and “get-it-done” attitude
    • Strong listening skills with the ability to understand and influence
    • Solid computer skills with experience effectively managing CRM
    • Preferably Finance Industry, Mortgage Loan Officer, Debt Relief, Tax Relief or Banking industry.

Apply Online


Santa Ana, California
    • Maintains the work structure by updating job requirements and job descriptions for all positions.
    • Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
    • Prepares employees for assignments by establishing and conducting orientation and training programs.
    • Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
    • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
    • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
    • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
    • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

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Senior Customer Care Support

Position Responsibilities:

  • Engage in the ongoing support of all customer feedback channels
  • Develop and maintain a variety of reporting tools that will allow for simple interpretation of results and serve as the foundation for identifying areas of opportunities.
  • Make outbound calls to customers that have expressed concerns with their personal debts and resolve their issues.
  • Independently identify, and where possible lead action teams to address customer service improvement opportunities in each the Sales and Servicing areas of the organization.
  • Be a customer advocate; boldly support customer concerns and drive change that allows to be viewed as a servicer of choice in the industry.

Qualifications and Education Requirements:

  • Minimum 3 years of call center experience specifically debt settlement, mortgage, collections and/or customer service
  • Must be highly customer focused, service minded and detail orientated
  • Proficient working with computers including Microsoft product line and windows based applications
  • Ability to work varied hours / flexible schedule
  • High School Diploma or equivalent required
  • Strong English communication skills (oral, written and interpersonal)
  • Experience interacting with Senior Level Management, presentation skills
  • Demonstrated creativity in problem resolution, ability to consider varied issues and alternatives, and the ability to identify the best solution for the situation.

Apply Online

Senior Marketing Specialist PPC / SEM / SEO
•   Santa Ana, California


  • Drive Paid Social & Display campaigns to acquire new customers and grow the business
  • Conduct hands-on bid optimization; Develop and implement strategies for targeting, creative, and funnel optimization to meet and exceed volume & ROI targets
  • Analyze key performance metrics to identify opportunities with significant business impact
  • Stay ahead of industry trends and leverage emerging capabilities in the digital landscape
  • Contribute to other team projects and initiatives, remaining flexible and willing to contribute


  • 3 years+ of experience driving growth & acquisition via Paid Social, Display Marketing, SEM, SEO
  • Expertise in using Facebook Power Editor, Google AdWords. Strong understanding of tracking and reporting tools like Facebook Pixel, Google Tag Manager, Google Analytics, SQL, Optimizely
  • Top notch Excel and analytical skills. Proficient in connecting large data sets from multiple sources, analyzing and interpreting the data to drive business decisions
  • Knowledge of A/B testing and/or multivariate testing
  • Strong communication and project management skills. Ability to deliver high quality work while juggling shifting priorities

Apply Online

Administrator – Front Line Support


  • Answer phone calls and take messages or transfer calls, as appropriate
  • File maintenance
  • Customer Support for basic questions
  • Follow up with customers phone call
  • Log and scan mail, faxes, and documents received from attorneys and creditors; process outgoing mail
  • Stock supplies and inform appropriate staff member when items need to be ordered
  • Administrative support, as needed


  • Professional communication skills (phones, written)
  • Extreme organizational abilities, detail-orientated, excellent analytical skills, and the ability to handle multiple priorities and learn new tasks/procedures quickly
  • A solid work ethic
  • Team player and must have a wonderful attitude
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Strong typing skills
  • Time Management abilities and a high level of self-direction

Apply Online

Wholesale Account Executive
•   Santa Ana, California

  • Develop prospective accounts and manage all business opportunities within a defined sales territory
  • Source new ISO brokers, affiliates on an ongoing basis
  • Maintain sales contact, sales pipeline, and sales quota.
  • Provide strong sales support and communication to clients, processors, underwriter, and management
    throughout the business process.
  • Assist clients, partners, negotiators, customer service, underwriter, and managers
  • Prep file and submit an application to underwriting. Verify and collect all client’s paperwork of all
    documentation required.


  • Must have 5 years in sales, account manager or account executive experience, preferably Mortgage Loan Officer, Debt Relief, Tax Relief or Banking industry.
  • Sales experience with B2B inbound sales, preferably a combination of face to face and phone sales.

College Degree or High School Diploma

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1100 Town and Country Rd Ste
1250, Orange CA. 92868

Phone: 1.866.709.9186
Email: [email protected]